Product Therapy = Effective Business Practices

From Startup Product Summit, San Francisco

Product Therapy is for entrepreneurs, business owners, product managers, teams and individuals conducted by Cindy F. Solomon. It is designed to help overcome common challenges in product development and service deliverability – identifying the potential break downs in decision-making, communication, prioritization, and conflict resolution to validate the assumptions of innovators, entrepreneurs and investors regarding product/market fit.

These same principles and techniques can be applied to all sizes and types of organizations, business functions and individual owners to recognize how to change perspectives to focus on workability within constrained resources.

Product Therapy is based on the idea that by identifying and addressing the root causes of these challenges, teams can improve their performance and create better products, increase effectiveness of business processes, resulting in satisfied, returning customers for business services.

The methodology uses a variety of techniques across domains including systems theory, design thinking, brainstorming, role-playing, and problem-solving exercises, to help recognize the narrative and develop understanding of goals, challenges, and opportunities to accelerate results for palpable results.

The core principles of Product Therapy include:

Customer empathy:

Understanding the customer’s perspective is key to creating successful products. Product Therapy encourages teams to develop empathy for their customers and to use this understanding to inform their decision-making.

Understanding the customer’s perspective is key to creating successful products. Product Therapy encourages teams to develop empathy for their customers and to use this understanding to inform their decision-making.

Collaboration:

Product development is a team sport, and collaboration is essential to success. Product Therapy emphasizes the importance of effective communication, shared decision-making, and trust among team members.

Product development is a team sport, and collaboration is essential to success. Product Therapy emphasizes the importance of effective communication, shared decision-making, and trust among team members.

Iteration:

Product development is an iterative process, and Product Therapy encourages teams to embrace experimentation and continuous learning. By iterating quickly and frequently, teams can develop better products that meet the needs of their customers.

Product development is an iterative process, and Product Therapy encourages teams to embrace experimentation and continuous learning. By iterating quickly and frequently, teams can develop better products that meet the needs of their customers.

Focus on value:

Successful products provide real value to customers. Product Therapy helps teams stay focused on creating products that solve real problems and deliver tangible benefits.

Successful products provide real value to customers. Product Therapy helps teams stay focused on creating products that solve real problems and deliver tangible benefits.

Personal accountability:

Each team member is accountable for their own work and for contributing to the team’s success. Product Therapy encourages personal accountability and responsibility, as well as a commitment to the team’s shared goals.

Each team member is accountable for their own work and for contributing to the team’s success. Product Therapy encourages personal accountability and responsibility, as well as a commitment to the team’s shared goals.

Overall, Product Therapy is a framework for creating high-performing product teams and business leadership capable of delivering successful, impactful products, services and enthusiastic customers. By adopting these principles and techniques, business owners, leaders, product managers and teams can overcome common challenges to create and improve products, services and business processes that not only effectively meet the needs of their customers, but also increase the satisfaction and delight of the market they serve.